Karmaloop Rep Program FAQ
How do I earn points?
You earn Rep points by promoting Karmaloop, Brick Harbor, MissKL, Kazbah and PLNDR along with your Rep Code that customers enter when they checkout. We suggest posting your Rep Code in your social media profiles, tweets, IMs, emails, and on blogs, as well as on flyers or anything else you can create to get the word out. The more you hustle, the more points you can rack up!
What is the conversion for points to cash or a gift code towards clothes?
You earn 50 points for every $10 that people spend using your Rep Code. Earn 25 points for every $10 that people spend using your Rep Code combined with a Promo Code (example: the current code on the site for a discount or free shipping). You can use your points towards cash for your pocket or for fresh clothes on your back. The point value and what you get back changes according to whether you choose a Gift Code or cash. If you choose a Gift Code, it’s worth more in value than cash, so choose wisely!
How do I view my points?
Log into your account and scroll down to where it says “View Your Point History” in order to see all of your accumulated points. By clicking on “Redeem Your Points” you can convert them to cash or a Gift Code.
How long do points remain Pending for? What determines if points are approved or canceled?
Rep points remain pending for up to 21 business days. That means they are chillin’ and being stored for you until they are approved. We just need to make sure that the sales are 100% successful. This means that the payment has been processed, the order has reached its destination and there are no returns. In the event that an order placed with your Rep Code is canceled, the pending points from that sale will be canceled as well. This is an automatic process so unfortunately we can’t speed up the process, but sit tight and soon you’ll have points to cash in!
Why were my points canceled?
A Rep that has been inactive for a 60-day period will have their unredeemed points canceled on the 60th day of inactivity. Remember, you only need to make AT LEAST 1 sale within a 60-day period to remain active, so get to work!
Please note that any points earned by an Active Rep have to be redeemed within 180 days or they will be canceled. You earned the points so treat yourself or even a friend!
I just used my own rep code on a purchase so why didn’t I earn any points?
You can't earn points for your own purchases but you will still get the discount. After all, the whole point of the program is to spread the word about Karmaloop and hook people up with a discount so you can get hooked up yourself. Spread the love!
What is the conversion for points to cash or a gift code towards clothes?
1 point = 1 cent in cash or 1.5 cents in Gift Code value
What is a W9 or W-8BEN?
Uncle Sam and the IRS requires you to submit a W9 (US Reps) or W-8BEN (International Reps) tax form to our accounting department in order to redeem Rep points for either cash or Gift Codes so make sure you send 'em our way!
How do I convert my points into a gift code?
It’s simple! Just sign into your account and click on “Redeem Your Points.” There you can choose how you would like to use your accumulated points. To issue yourself a Gift Code, simply choose that option. Once you issue your Gift Code, your account will automatically be updated and it will be stored in your account for you to reference and use whenever you’d like! You also have the option to use your points to issue your Gift Code to a friend and hook them up!
How do I use my Gift Code?
Once your Gift Code is successfully issued, you will be able to use it towards purchases at Karmaloop.com, BrickHarbor.com, MissKL.com, Kazbah.com, or PLNDR.com by typing in your Gift Code at time of purchase in the space that says “Promo Code/Gift Code.”
Can I combine my Gift Codes?
Yes, this is actually done automatically for your convenience. After you have issued yourself your first Gift Code, any new redemption for a Gift Code will automatically add the value to the original Gift Code balance. If you have two separate Gift Codes and would like them combined, please contact customer service at email@example.com, or the KRP team at firstname.lastname@example.org with the Gift Codes you wish to combine.
Can I issue a gift code to somebody else?
Yes, just choose the “Send Gift Code to a Friend” option and enter their email. Then you can pat yourself on the back for being such a good friend!
How do I convert my points to cash?
You can only redeem your points for cash once you have acquired 50,000+ points. Once you have built up the required number of points and would like to redeem them for cash, please sign into your account, choose "Redeem Your Points" and then select the PayPal payment option. Please make sure that your PayPal address is tied to your Karmaloop Rep email address. If it is not, please update your email address in your account under "Edit My Profile".
When will I receive my PayPal payment?
Payments are scheduled to be sent out for processing during the first week of every quarter (January, April, July, October). Payment will follow one to three business days later.
Why haven't I received my Gift Code or PayPal payment yet?
GENERAL REP INFO
What will customers receive as a discount after I direct them to your site?
They will receive 20% off of their first purchase on Karmaloop, Brick Harbor, MissKL, and Kazbah and 10% off of every other purchase after that. If they combine the Rep Code with a Promo Code (example: the current code on the site for discounts or free shipping) the Rep Code will take an additional 1% off.
On PLNDR, customers will receive 10% off on every purchase. If they combine the Rep Code with a Promo code the Rep Code will take an additional 1% off.
Can I Have Some Stickers and Flyers?
Yes, but you will have to generate $150 worth of sales before we will send you a Rep pack. You can print out your first round of flyers yourself and add your Rep Code to it, or send it out via email to gain some attention. Another good idea is to post your Rep Code on blogs and on your socials. Any creative way to get your code out there and rep the Karmaloop sites will earn you points when someone uses it! If you have reached the $150 in sales and would like a Rep Pack, hit us up at email@example.com.
My rep code doesn't seem to be working. What's wrong with it?
If your Rep Code is not generating the discounted amount, please check with the person using it to make sure they are: a) typing in the correct code b) not using the code in conjunction with other promotional codes c) entering it in the correct place d) not using the code on a limited edition item or on brands that don’t allow the use of Rep Codes. They should enter your code in the space that says “Rep Code” NOT “Promo Code/ Gift Code”.
What are some great ways to be a Top Rep?
The best Reps post their Rep Codes on their blogs, Twitter, Facebook, Pinterest, Tumblr, YouTube videos they make, and even in their email signature. Be creative, be inventive, and be the best Rep you can be! The more you get your Rep Code out there, the better the chance it will be used and you will earn points! If you have a great idea you want to share with the team, email us at firstname.lastname@example.org.
How can I stay up on the latest KRP info & contests?
If you have additional questions that aren't answered in our FAQ's, hit us up at KRP@karmaloop.com.